Privacy Policy

1. Personal data controller

The controller of personal data is SEN SWEET Spółka z ograniczoną odpowiedzialnością, registered office address: ul. Stefana Batorego 18 / 108, 02-591 Warszawa, Polska, KRS: 0001162792, REGON: 541219998, NIP: 7011251258, e-mail: info@strawberia.pl, phone: +48 694 748 777.

2. Scope of collected data

When using the Strawberia online store, personal data such as name and surname, e-mail address, phone number, delivery address, billing address, postal code, city, order details, and data necessary to process payment may be processed.

3. Purpose of data processing

Personal data is processed for order fulfilment, customer communication, payment processing, delivery, complaint handling, issuing accounting documents, customer service, and ensuring the proper functioning of the online store.

4. Legal basis for processing

The legal basis for processing personal data is the necessity to perform a contract, compliance with legal obligations imposed on the controller, and the legitimate interest of the controller, including defence against claims, pursuit of claims, and statistics.

5. Data recipients

Personal data may be transferred only to entities necessary for order fulfilment and store operation, in particular payment operators, courier and delivery companies, hosting providers, technical support providers, IT tool providers, and accounting service providers where necessary.

6. Online payments

If online payment is selected, the data necessary for payment processing may be transferred to the payment operator Przelewy24 / PayPro SA to the extent required to process and confirm the transaction.

7. Delivery

Personal data necessary for delivery, such as name, phone number, and delivery address, may be transferred to entities performing delivery of orders within the city of Warsaw.

8. Data retention period

Personal data is stored for the period necessary to fulfil the order, comply with legal obligations, including tax and accounting obligations, and handle possible claims, complaints, or defence against claims. After this period, the data is deleted or anonymised.

9. User rights

The user has the right to access their data, rectify it, erase it, restrict processing, transfer data, object to processing, and lodge a complaint with the competent personal data protection authority.

10. Voluntary provision of data

Providing personal data is voluntary, but failure to provide data necessary for order fulfilment may prevent the conclusion and performance of the contract, payment processing, and delivery.

11. Cookies

The website may use cookies to ensure the proper functioning of the store, maintain user sessions, support the shopping cart, analyse website traffic, for statistical purposes, and improve service quality. The user may manage cookie settings independently in their web browser.

12. Data security

The controller applies appropriate technical and organisational measures to protect personal data against loss, destruction, unauthorised access, disclosure, or unauthorised modification.

13. Contact regarding personal data

In matters concerning personal data processing, the administrator may be contacted via e-mail at info@strawberia.pl or in writing at the registered office address: ul. Stefana Batorego 18 / 108, 02-591 Warszawa, Polska.

14. Changes to the privacy policy

This Privacy Policy may be updated in the event of legal changes, technological changes, or changes in the way the store operates. The current version of the Privacy Policy is published on the store website.